Tracking Time for Customer Support

From You provide tech support for your clients, right? How about on-site support? In any case… are you tracking those hours in Standard Time®? Here are some good reasons to: 1. You’ll know which clients require the most support 2. And which kinds of support are the most time intensive 3. And you’ll see exact support costs without any guessing

With all that information, you can adjust priorities to match reality.

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